Person Completing Survey:

Address:

City: State: Zip:

Phone: Fax: example: 8128771546

Email:

On a Scale of 1-5, with 5 being "exceeded expectations" and 1 being "poor", please rate the following with regard to your dealings with Green Leaf, Inc® by selecting the appropriate number below.

1. How would you rate the overall quality of your relationship with Green Leaf, Inc® considering all of your experiences with them?
5 - Excellent 4 - Very Good 3 - Good 2 - Fair 1 - Poor N/A - Not Applicable

2. How would you rate your level of satisfaction with Green Leaf, Inc® in regards to price? 5 - Excellent 4 - Very Good 3 - Good 2 - Fair 1 - Poor N/A - Not Applicable

3. How would you rate your level of satisfaction with Green Leaf, Inc® in regards to packaging and/or barcoded product? 5 - Excellent 4 - Very Good 3 - Good 2 - Fair 1 - Poor N/A - Not Applicable

4. How would you rate the quality of the products purchased from Green Leaf, Inc®? 5 - Excellent 4 - Very Good 3 - Good 2 - Fair 1 - Poor N/A - Not Applicable

5. Thinking of similar products/services offered by other companies. How would you compare Green Leaf, Inc's® products/services? 5 - Excellent 4 - Very Good 3 - Good 2 - Fair 1 - Poor N/A - Not Applicable

6. How would you rate your representative's overall knowledge of your problem or question? 5 - Excellent 4 - Very Good 3 - Good 2 - Fair 1 - Poor N/A - Not Applicable

7. How would you rate your representative's helpfulness? 5 - Excellent 4 - Very Good 3 - Good 2 - Fair 1 - Poor N/A - Not Applicable

8. How would you rate Green Leaf, Inc's® in regards to ordering convenience? 5 - Excellent 4 - Very Good 3 - Good 2 - Fair 1 - Poor N/A - Not Applicable

9. Would you recommend Green Leaf, Inc's® to others? YES NO

10. In general, what is your expectation from the time you place an order to the time it ships? 1 Day 2 Days 3 Days 4 Days 5 Days

11. In general, what do you consider most important when selecting a supplier? Customer Service Quality Price Delivery Freight Time Other

12. What would be your preferred method of receiving invoices? Email Fax Mail

13. Would you find it beneficial if Green Leaf, inc® notified you upon shipment of your order via UPS Quantam View? YES NO

Listed below are 6 features pertaining to any supplier and the services they offer. We would like to knowhow important each of these are to you when evaluating a supplier's service. **Please allocate a total of 100 points to the 6 features based on how important each is to you. The more important a feature, the more points you should allocate.

Appropriate facilities/equipment: professional personnel pts.

Accurate and dependable service performance pts.

Willingness to help customers and provide prompt service pts.

Knowledgeable and courteous employees that inspire trust and confidence pts.

Caring, individualized attention to customers pts.

Dealing with a company that is an ISO 9001:2008 registered company pts.

Total = 100 pts.